Privacy and Cookie Policy
1. Introduction
Your privacy on the internet is of the utmost importance to us. This privacy policy applies to all online platforms and associated sites within the www.audeze.co.uk domain name.
2. Where and What Information Does Audeze Collect?
2.1 Personal Information
Audeze offers a range of services where you are required to register by entering personal information. For example, the purchase of any product will require you to register an account on audeze.co.uk.
We also receive your personal data if you register for our Audeze Insider newsletter.
2.2 Non-Personally Identifiable Information
Audeze uses third-party applications to track and analyze non-personally identifiable information about the use of Audeze sites. We only use this information to produce summaries of visitor behavior, such as statistics on most popular and least popular web pages. The information collected cannot be traced back to a particular individual.
All data collected by third-party applications are not owned by Audeze. Additionally, we may receive some data from third-party analytics providers. Audeze will not share, sell, distribute or rent any information we receive from these third-party applications.
2.3 Click-Through URLs and Google Analytics
If you sign up to receive newsletters, updates, or other information from Audeze, you will receive emails from us that may use a 'click-through URL' linked to Audeze online content. When you click one of these URLs, you go through a separate web server before arriving at the destination page on our sites. We use this click-through data to help us understand how recipients respond to, or interact with, our emails. You can unsubscribe from our newsletter mailing list by selecting the unsubscribe option at the bottom of all Audeze emails, or by contacting us here. We provide this unsubscribe option in every newsletter.
Audeze also uses Google Analytics to gather statistics for portions of our website. We will use this information to improve user interfaces and web services for visitors. Google Analytics accesses information available from your browser and Audeze cookies to collect data about the actions you perform on the Audeze websites. To prevent this access, you can opt out of using cookies by turning off cookies in the preferences settings in your browser or download and install the Google Analytics Opt-out Browser Add-on. You can learn more about Google's practices by visiting Google's Privacy & Terms.
2.4 Social Media and Video
Audeze keeps a record of information from our social media platforms, which may include contact information provided by following us on Twitter or LinkedIn, in any feedback or comments to any posts on our Facebook page, LinkedIn page, Twitter, or Instagram account, or by 'liking' the Audeze page on Facebook. If you choose to share our digital content through social networks, such as Facebook, Instagram, Twitter, and LinkedIn, or to watch a video posted on a third-party media site (such as YouTube), you may be sent cookies from these third-party applications. Audeze does not control the setting of these cookies; we request you to check the third-party websites for more information about how to manage their cookies.
3. How Do We Use Your Personal Information?
We use your personal information to respond to your requests and non-personal information in gathering analytics to help us administer our website and platforms and deliver quality online services. Audeze newsletter subscribers may also receive information from us including new product announcements, special promotions, and new content releases.
4. With Whom Do We Share Your Personal Information?
In fulfilling the activities described in this policy, we may share your personal information with Audeze staff, all of whom have signed confidentiality and IP protection assurances that protect you against the disclosure of your information without your express permission. We do not share your personal information with any third parties for any commercial or marketing purpose.
We may also share your personal information as we believe to be appropriate and lawful in the following circumstances: (1) when required by applicable law, including laws outside your country of residence; (2) to comply with a legal process; (3) to respond to requests from public and government authorities; (4) to enforce the terms and conditions for use of the Audeze websites and platforms, including this privacy policy; (5) to protect and defend our rights, interests and property; and (6) to permit us to pursue available remedies or limit the damages that we may sustain should the Audeze websites or platforms be materially breached. We have no obligation to notify you of such disclosures, except as required by applicable law.
5. What If You Do Not Want to Share Your Information?
We ask you to indicate whether or not you wish to receive any other information from us. You must indicate your preference to be able to complete a registration. Audeze provides the opportunity to accept or reject mailing that you might receive from us with this message: "If you didn't subscribe to this list or you're not sure why you received this email, you can delete it." You will not be subscribed if you don't click "Yes, I want to subscribe".
If you want to unsubscribe or have any questions, you can contact us here.
6. Links to Other Websites
Our website may contain links to other websites of interest and relevant to our work. However, once you have used these links to leave our site, you should note that we do not have any control over the other websites that do not fall within the www.audeze.co.uk domain name. Therefore, we cannot be responsible for the protection and privacy of any information you provide when visiting such sites. The Audeze privacy policy does not govern external sites.
7. Security and Protection of Your Data
Audeze employs a range of technologies to protect the information maintained on our systems from loss, misuse, unauthorized access or disclosure, alteration or destruction. Our website encrypts the transmission of data entered into forms on our site through the use of Secure Socket Layer. This encryption is a security protocol for establishing encrypted communication between a web server and a browser. Data collected reside in a web server database that can only be accessed by designated Audeze staff or designated personnel under contract to Audeze and subject to Audeze data protection and privacy policies and contractual confidentiality clauses.
We will store your personal data until they are no longer needed to fulfil the purpose(s) for which they were collected, or as otherwise required or permitted by law. After such time, we will either delete or anonymize your personal data or, if this is not possible, we will securely store your personal data and isolate these from any further use until deletion is possible. We may dispose of any data at our discretion without notice, subject to applicable law. We will aim to keep your contact information up to date and if we become aware that it is out of date and cannot be updated we may delete your data.
If you wish to modify your information after you register yourself for Audeze services or do not want to receive emails, you may use provided links on the websites to make updates or unsubscribe. Alternatively, you can contact us directly here.
8. How to Contact Us
If you have any questions or concerns about the Audeze privacy policy, please contact us directly here.
9. Changes to Our Privacy Policy
Audeze may modify or update this privacy policy from time to time to reflect the changes in our work and practices, and so you should review this page periodically.
Cookie Policy
Cookies Used on audeze.co.uk
Strictly Necessary Cookies
These cookies are essential for the website to function properly. They enable basic functions like page navigation, secure checkout, and access to secure areas of the website.
| Cookie Name | Description | Category |
|---|---|---|
| _secure_session_id | Maintains your secure shopping session and checkout process | Strictly Necessary |
| cart | Stores items added to your shopping cart (14 days) | Strictly Necessary |
| cart_currency | Stores your selected currency preference (GBP) | Strictly Necessary |
| localization | Stores your country and language preferences (GB) | Strictly Necessary |
| merchant_essential | Essential Shopify merchant functionality cookie | Strictly Necessary |
| _shopify_essential | Core Shopify functionality for store operations | Strictly Necessary |
| _shopify_s | Shopify session identifier for maintaining user session | Strictly Necessary |
| _shopify_y | Shopify year-long identifier for tracking user sessions | Strictly Necessary |
| cookieconsent_status | Stores your cookie consent preferences | Strictly Necessary |
| cookieconsent_preferences_disabled | Tracks if you have disabled preference cookies | Strictly Necessary |
| keep_alive | Maintains active session to prevent timeout | Strictly Necessary |
| master_device_id | Identifies your device for security purposes | Strictly Necessary |
| SEARCH_SAMESITE | Security cookie for search functionality | Strictly Necessary |
Functional Cookies
These cookies enable enhanced functionality and personalization, such as remembering your preferences and settings.
| Cookie Name | Description | Category |
|---|---|---|
| _shopify_y | Remembers your preferences across multiple visits | Functional |
| _landing_page | Tracks the first page you visited on our site | Functional |
| _orig_referrer | Stores information about how you arrived at our website | Functional |
| _y | Shopify tracking cookie for user journey | Functional |
Performance & Analytics Cookies
These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously.
| Cookie Name | Description | Category |
|---|---|---|
| _ga | Google Analytics cookie to distinguish unique users (2 years) | Performance |
| _ga_* | Google Analytics cookie for tracking sessions and user behavior | Performance |
| _gat | Google Analytics cookie to throttle request rate | Performance |
| _gid | Google Analytics cookie to store and count page views (24 hours) | Performance |
| _gcl_au | Google AdSense cookie for conversion tracking | Performance |
| _shopify_analytics | Shopify's own analytics for store performance tracking | Performance |
| _shop_app_essential | Shopify app analytics and performance tracking | Performance |
| _chg_user_id | User tracking identifier for analytics | Performance |
| user_cross_site | Cross-site user tracking for analytics | Performance |
Marketing & Advertising Cookies
These cookies are used to deliver relevant advertisements, track advertising campaign performance, and limit the number of times you see an ad.
| Cookie Name | Description | Category |
|---|---|---|
| _shopify_marketing | Shopify marketing attribution and campaign tracking | Marketing |
| _tracking_consent | Tracks your consent preferences for marketing cookies | Marketing |
| AEC | Google advertising cookie for fraud prevention | Marketing |
| APISID | Google advertising and personalization cookie | Marketing |
| HSID | Google security and authentication cookie | Marketing |
| NID | Google advertising preferences and customization | Marketing |
| OTZ | Google advertising optimization cookie | Marketing |
| SAPISID | Google advertising targeting cookie | Marketing |
| SID | Google session identifier for advertising | Marketing |
| SIDCC | Google security cookie for advertising services | Marketing |
| SOCS | Google cookie to store user cookie preferences | Marketing |
| SSID | Google secure session identifier | Marketing |
| __Secure-1PAPISID | Google secure advertising personalization cookie | Marketing |
| __Secure-1PSID | Google secure session identifier for advertising | Marketing |
| __Secure-1PSIDCC | Google secure cross-site tracking prevention | Marketing |
| __Secure-1PSIDTS | Google secure timestamp for session tracking | Marketing |
| __Secure-3PAPISID | Google third-party advertising personalization | Marketing |
| __Secure-3PSID | Google third-party session identifier | Marketing |
| __Secure-3PSIDCC | Google third-party secure tracking cookie | Marketing |
| __Secure-3PSIDTS | Google third-party timestamp tracking | Marketing |
| _gac_* | Google Ads conversion tracking cookie | Marketing |
| ar_debug | Debug cookie for advertising services | Marketing |
| privacy_signal | Privacy signal for advertising preferences | Marketing |
Third-Party Service Cookies
These cookies are set by third-party services we use on our website, such as DoubleClick (Google advertising network) and Shop App.
| Cookie Name | Description | Category |
|---|---|---|
| DSID | DoubleClick advertising identifier cookie | Marketing |
| IDE | DoubleClick advertising targeting and measurement | Marketing |
| test_cookie | DoubleClick test cookie to check if cookies are enabled | Marketing |
| is_shopify_merchant | Identifies Shopify merchant accounts | Functional |
| _shop_app_essential | Shop App essential functionality cookie | Strictly Necessary |
Managing Your Cookie Preferences
You can control and manage cookies in various ways. Please note that removing or blocking cookies can impact your user experience and some features of our website may no longer be fully functional.
Browser Settings
Most browsers allow you to:
- View what cookies are stored and delete them individually
- Block third-party cookies
- Block cookies from specific sites
- Block all cookies
- Delete all cookies when you close your browser
Opt-Out Links
- Google Analytics: Google Analytics Opt-out Browser Add-on
- Google Advertising: Google Ads Settings
- Network Advertising Initiative: NAI Opt-Out
Cookie Duration Summary
- Session Cookies: Deleted when you close your browser
- Short-term Cookies: 24 hours to 14 days
- Long-term Cookies: Up to 2 years
Updates to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in our practices or for legal, regulatory, or operational reasons. Please review this page periodically for the latest information.
Contact Us
If you have any questions about our use of cookies, please contact us here.